Chaty

Chaty is a WordPress plugin that creates a floating multi-channel communication widget allowing website visitors to contact businesses through their preferred messaging platform or communication method. The plugin supports over 20 channels including WhatsApp, Facebook Messenger, Telegram, Viber, email, phone, SMS, and social media platforms, all accessible from a single customizable button. Chaty provides multiple widget styles including a floating bubble, a sidebar chat box, or custom icons that expand to show available contact options. It allows channel-specific customization including pre-filled messages, agent availability schedules, and targeted display rules based on pages, devices, or user behavior. The plugin includes analytics to track which channels visitors use most frequently and engagement metrics for each contact method. Chaty offers both free and pro versions with the premium tier providing unlimited channels, advanced targeting, custom icon uploads, and Google Analytics integration. It's designed to reduce friction in customer communication by meeting users where they already communicate rather than forcing them to fill out contact forms. The plugin is popular among small businesses, e-commerce stores, service providers, and support teams seeking to increase accessibility and response rates.