Lithium

Lithium is an enterprise community and customer engagement platform that enables businesses to build online communities, forums, and social customer support experiences. It provides tools for community moderation, gamification, content management, and customer interaction. Lithium is used by large enterprises across technology, telecommunications, and consumer brands to create branded community portals. The platform includes reputation systems, badges, and leaderboards to encourage participation and recognize contributors. It offers integration with CRM systems, knowledge bases, and case management tools. Lithium provides analytics on community health, top contributors, and content engagement. The platform supports both customer community and employee collaboration use cases.