Superchat

Superchat is a business messaging platform that consolidates customer communications from multiple channels into a unified inbox for teams. The platform integrates with messaging apps, social media, email, and web chat to centralize all customer conversations. Superchat enables businesses to manage WhatsApp Business, Facebook Messenger, Instagram, Telegram, and other channels from a single interface. It is commonly used by small to medium-sized businesses, customer service teams, and sales departments for multi-channel communication management. The platform offers features such as automated responses, message templates, team collaboration, and conversation assignment. Superchat provides analytics to track response times, conversation volume, and team performance. Businesses use it to improve customer communication efficiency while maintaining presence across multiple messaging platforms.