Birdeye

Birdeye is a comprehensive reputation and customer experience platform that helps businesses manage online reviews, customer feedback, and digital presence across multiple locations and channels. It automates the process of requesting reviews from customers after interactions, helping businesses build and maintain positive online reputations. The platform consolidates reviews from over 150 sites including Google, Facebook, Yelp, and industry-specific review platforms into a single dashboard. Birdeye includes features for customer surveys, business listings management, social media monitoring, and competitive benchmarking. It provides tools for responding to reviews, analyzing sentiment, and identifying trends in customer feedback. The platform is designed for multi-location businesses in industries like healthcare, retail, hospitality, and professional services. Birdeye helps organizations improve their online visibility, manage their reputation, and gather actionable insights from customer interactions.